Returns & Exchanges
At Sunsets Inc., we want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn garments with original tags attached. Simply follow our streamlined process to receive a full refund or exchange for the perfect fit.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Download and print the prepaid shipping label provided at the end of the request process and securely pack your items.
- 3.Drop Off Package
Hand your package to the designated carrier or drop it off at any authorized shipping location within 7 days of generating your label.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.